Tuesday, April 20, 2010

Fly the Friendly Skies?

Do you ever wonder what happened to the Friendly Skies?

Let me tell you, after months of dealing with heavily-accented, relatively-inept customer service reps, it kinda makes you miss the old United Airlines spirit.



Shoddy customer service, punctuated by Rhapsody in Blue on hold: It's a sign of the times.

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